
variants
Don't let the Sorting Hat decide for you. Explore all the variants and pick your favorite.
FAQ'S
How long does it take for the order to arrive?
How long does it take for the order to arrive?
At WalterMugs, each piece is handcrafted specifically for you. Please review our shipping times below:
- Processing & Preparation Time: 3-5 days (while your handmade mug is crafted and prepared).
- Shipping Time: 6-10 business days (depending on the country).
Are they microwave and dishwasher safe?
Are they microwave and dishwasher safe?
Yes! All our mugs are fired at high temperatures, making the glaze completely safe to use in the microwave and dishwasher. However, to protect the colors and handmade details over time, we always recommend hand washing them whenever possible.
What if my order arrives damaged or defective?
What if my order arrives damaged or defective?
Ceramics are fragile, and while we pack everything with extreme care, transit accidents do happen. If your order arrives broken or has a manufacturing defect, please contact us within 48 hours of delivery with clear photos or videos of the product and the packaging. Once reviewed and approved, we’ll gladly send a replacement to make things right.
How do I clean and care for my mug?
How do I clean and care for my mug?
To keep your mug looking its best, simply wash it with a soft sponge and dish soap. We recommend avoiding metallic or abrasive scrubbers that could scratch the surface. Additionally, avoid sudden temperature changes (like pouring boiling water into an ice-cold mug), as thermal shock can cause the ceramic to crack.
Behind the scenes